Get your MADZ order delivered anywhere in Canada and around the world!
Estimated delivery schedule
- Canada: 3-10 business days
- North America: 4-10 business days
- Rest of the World: 3-5 weeks
We ship twice a week, but keep in mind that the Covid-19 pandemic is causing delivery significant delays.
As a general rule, we cannot cancel any orders submitted, but if you have made a mistake with your order, please feel free to email us at email@example.com immediately after placing your order and we will try to accommodate you as best we can.
We will do our best to meet estimated delivery schedules, but we cannot guarantee them. Actual delivery time will depend on your region, province and country of destination and the impact of the pandemic on postal mailings.
Customs and import taxes
Any customs duties, taxes or fees are the sole responsibility of the customer. We are not responsible for any delays due to customs.
The fees change consistently by country and we have no way of estimating their amounts as they will be determined by your country.
We are required to accurately declare the value of all international orders on the customs forms and packing slip included.
The amount and types of duties, as well as other customs information, can be obtained by contacting your local post office.
Given the delicate nature of selling vintage or recycled items (age and prior wear), we do not offer refunds or accept returns. Our products are sold as is, all sales are final.
Some items may have slight imperfections, please keep this in mind when purchasing vintage or recycled items.
We spend a lot of time photoshooting our products from all angles to present them to you as they are in real life.
Condition, composition and exact measurements are all listed in the descriptions of each product to ensure that the item is entirely and perfectly represented.
It is up to our customers to check and compare with their own garments before finalizing their orders.
If you have encountered any problem with a product or shipping, please let us know so that we can improve our offers and shipping service. You can send your feedback to firstname.lastname@example.org and we will answer as soon as we can.
We are always interested in your experience and feedback on the product you ordered. We would greatly appreciate receiving your feedback on our products, the quality of our service and your overall experience with MADZ. Send us your feedback to email@example.com